Key Instructing Responsibilities:
- Teach lab sessions in computer science/ engineering and IT-related disciplines.
- Provide training for faculty, staff, and students on IT systems and applications.
- Provide an array of technical assistance to computer users, monitor the computer lab, and resolve problems, and answers users’ questions.
- Ensure proper maintenance and security of all aspects of the computer labs.
- Assist faculty with lab reservations or with special software requests, and coordinate software and hardware requirement for academic programs.
- Maintain cleanliness and safety of all computing labs, conduct a daily walkthrough of labs and ensure that every component of the lab is working properly
- Oversee maintenance, updating, administration of the CANVAS system.
- Manage camera installations and prevent hacking or any other activities that may compromise university systems.
- Serve as a member of the university IT team, coordinate documentation, and tasks, and maintain online IT support information
- Assist with scheduling, managing, and monitoring in-house training for staff.
Qualifications:
- Master’s degree in computer science or equivalent
- Related teaching experience in the same field
- Must have 3 to 5 years of professional experience administering help desk
- Able to work well with non-technical clientele and communicate effectively with students, faculty, and staff with differing levels of computer knowledge
For more information about AIU visit: www.aiu.edu.kw